We take pride in providing exceptional house cleaning services through our dedicated team of Sparklean residential housekeepers.

Committed to delivering top-quality services, each team member undergoes a rigorous background check and comprehensive training on all aspects of our meticulous cleaning plans. To ensure your satisfaction, we stand behind
every job with a 24-hour warranty.

These are just a few of the compelling reasons why customers place their trust in Sparklean for their cleaning needs.

At Sparklean, we guarantee that our expert cleaning technicians are extensively trained and fully insured for your peace of mind. Our commitment to customer respect is evident as we strictly refrain from smoking, drinking, eating, or using appliances during your home cleanings.

Our employees will always be using uniform, ID badges and appropriate shoes. To stay at the forefront of cleaning excellence, our team undergoes regular training, ensuring we're well-versed in the latest techniques.

For added safety and assurance, the work we deliver is overseen by a trusted and experienced supervisor, holding each service to the highest standards.

a. Initiate Booking:
 i. Begin by visiting our user-friendly booking form on the Sparklean website.

b. Submit Details:
i. Fill out the form with your cleaning requirements, specifying the size of your space, preferred services, and any additional requests.

c. Receive Quote:
i. Shortly after submitting the form, expect to receive a detailed quote via text, email, or phone call. Our quotes are tailored to the information provided on the booking form.

d. Conrm Appointment:
i. To secure your rst appointment, we kindly request a deposit. This deposit, once paid, is deducted from the nal balance.

e. Appointment Conrmation:
i. Once the deposit is received, you will receive conrmation of your appointment along with any relevant details.

f. Cleaning Service:
i. On the scheduled day, our experienced team will arrive promptly to deliver the cleaning services as outlined in your booking.

g. Follow-Up Communication:
i. After the cleaning is completed, we value your feedback. Expect a follow-up message or phone call to ensure your satisfaction with the services rendered.

h. Final Balance Settlement:
i. The deposit paid earlier will be deducted from the nal balance. We provide transparent and straightforward billing.

i. Continuous Communication:
i. At Sparklean, we believe in ongoing communication. Feel free to reach out for any queries, future bookings, or additional services.

Our booking process is designed with your convenience in mind, ensuring a seamless and satisfying experience from inquiry to post-cleaning follow-up.

 For optimal eciency during our Sparklean cleaning sessions, we kindly request that you tidy up any toys or clothing before our arrival.

Additionally, we appreciate it if you can nd a cozy spot for your pets to ensure their comfort while we work. Complying with these simple requests not only benets your family but also aids our team in ensuring that all your belongings are securely placed during the cleaning process.

Your cooperation is greatly valued as we strive to create a safe and effective
cleaning environment for everyone involved.

No. Because we work on an 8 a.m. to 5 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive.

In a majority of these cases, our insured house cleaning professionals are provided with a spare key or garage code.

 While we cannot guarantee the precise time of our arrival due to the dedicated attention each home deserves, we provide arrival windows for your convenience.

At Sparklean, our team's ETA, representing the estimated arrival time, is presented within a 1 to 1:30 time window. We utilize advanced "on-time arrival" software to log your preferences, ensuring that our services are as minimally disruptive as possible.

Your understanding of this approach is greatly appreciated as we strive to
balance precision with the thorough care your home deserves.

At Sparklean, we approach every home we clean with the highest level of respect. In the unlikely event that an item breaks during our routine service, rest assured that we will make every effort to repair or replace it.

Our team of residential housekeepers at Sparklean is fully insured, allowing for the ling of claims when necessary. Your satisfaction and the protection of your belongings are paramount to us, and we take every measure to uphold the trust you place in our cleaning services.

At Sparklean, our meticulous cleaning methods ensure a consistently exceptional clean for your home. During your initial consultation, we create a customized plan to meet your specic requests.

While perfection is our goal, if any oversight occurs, we back our work with the Sparklean Promise.

Contact us by the end of the next business day, and we'll perform a redo within 72 hours at no extra cost. Your satisfaction is our commitment.

At Sparklean, our professional cleaning services are meticulously crafted to maintain the comfort and cleanliness of your home. We tailor our services to align with your preferences, ensuring you only pay for the services you truly need and want.

To uphold the highest quality of care for your home, we typically refrain from:

● Cleaning toys
● Cleaning the inside of your replace
● Picking up clutter
● Cleaning your iron
● Doing laundry
● Washing dishes

We trust you to handle these organizational tasks, ensuring your belongings are in the right place when we leave. However, if you desire, we are more than happy to clean the inside of your cabinets, stove, and refrigerator upon request.

At Sparklean, our goal is to provide personalized and ecient cleaning services tailored to your specic needs.

Absolutely. We come fully equipped with all necessary cleaning materials, and we depart with them after completing the service.

At Sparklean, we take pride in utilizing top-notch products and state-of-the-art vacuums to ensure your home is left impeccably clean.

Should you have any specic preferences regarding the cleaning products we use, please feel free to inform us. We are dedicated to accommodating your requests to the best of our ability.

 At Sparklean, we understand the unpredictability of life. That's why we prioritize working with your schedule to ensure that our cleaning services are delivered at a time most convenient for you. If there's a need to cancel or reschedule a cleaning, we recommend giving us a call approximately 48 hours before your next scheduled service.

We'll make every effort to accommodate your scheduling needs.

With our contract-free system, rest assured that you won't be locked into a cleaning plan. The exibility we offer is just one of the many perks you enjoy with Sparklean, contributing to the satisfaction of our customers.

Your convenience and satisfaction are at the forefront of our services.

During the event that one of your routine cleanings falls on a holiday, we’ll reach out to you. Our team will also remind you of any additional cleaning services that we can provide you with so you can be prepared for the upcoming holiday.

We’ll do our best to work with your schedule

Payments for Sparklean services are due on the day of your scheduled service. Most of our valued customers nd it convenient to leave cash or a check on the kitchen counter, while credit card payments are also accepted. It's important to note that all our customers have a card on le.

In the event that we do not receive payment within 3 business days after the service, we will automatically charge the card on le.

This ensures a streamlined and ecient payment process, allowing us to continue providing you with exceptional cleaning services.

Absolutely! We highly recommend it. Your preferences serve as the foundation that guides us in elevating your cleaning experience, ensuring your home reaches the level of cleanliness that fully satises you.

To ensure your preferences are accurately documented in your cleaning plan, we suggest reaching out to us directly. Our welcoming oce staff is ready to assist and will gladly note your preferences in your le, saving you the need to repeat them every time we arrive for service at Sparklean.

We prioritize the consistency of service by ensuring that the same dedicated team is assigned to clean your home whenever possible. In the event of a team member's absence, we make every effort to nd a suitable replacement.

Rest assured, all our residential cleaners at Sparklean undergo comprehensive training to maintain the highest standards and ensure the quality of our work remains consistently excellent.

While tips are not obligatory, we do appreciate and accept them. Some of our clients choose to offer a small tip at the end of each service, while others opt for a more substantial tip at the close of the year.

Alternatively, you can share your feedback by leaving a review on our website or Google page.

Hearing that our work is valued is something we truly cherish.

Absolutely, we take pride in being a pet-friendly company. If your pet displays any form of aggression, we kindly suggest keeping them outside or in a gated area to ensure the safety of our professional cleaners.

If you won't be home during our visit, please inform us of the best way to handle cleaning around your pet.

Your cooperation ensures a safe and comfortable environment for both our team and your furry friend at Sparklean.

Yes, Sparklean offers flexible hourly cleaning services!
The minimum charge for the first 4 hours is $260, and any additional time beyond that is billed at our hourly rate.

This setup allows you to tailor the cleaning duration to perfectly fit your specific needs.

Communication between Sparklean and our customers is designed to be convenient and responsive. Our oce staff is available during regular business hours, from 8 am to 6 pm, Monday to Friday, and from 8 am to 2 pm on Saturdays.

You can reach out to us through various channels, including phone calls, text messages, or emails. We strive to provide prompt responses, and messages are typically answered within a couple of minutes during our operating hours.

Your questions, concerns, or scheduling requests are important to us, and we're here to ensure a seamless and ecient communication experience.