We are proud to provide extraordinary home cleaning services through our dedicated team of Sparklean residential housekeepers.
Committed to distributing top-quality services, each team undergoes a rigorous background check and comprehensive training on all aspects of our careful cleaning plans. To ensure your satisfaction, we are standing behind
24-Every work with a hour of warranty.
These are some captivating reasons why customers have their faith in Sparklean for their cleaning needs.
At Sparklean, we guarantee that our expert cleaning technicians are extensively trained and fully insured for your peace of mind. Our commitment to customer respect is evident as we strictly refrain from smoking, drinking, eating, or using appliances during your home cleanings.
Our employees will always be using uniform, ID badges and appropriate shoes. To stay at the forefront of cleaning excellence, our team undergoes regular training, ensuring we're well-versed in the latest techniques.
For added safety and assurance, the work we deliver is overseen by a trusted and experienced supervisor, holding each service to the highest standards.
Start booking:
Start by visiting our user -friendly booking form on the Sparklean website.
Present details:
Fill the form with your cleaning requirements, specify your location size, favorite services and any additional requests.
Get quotes:
Shortly after submitting the form, expect to receive a detailed quotation through text, email or phone call. Our quotes are in accordance with the information provided on the booking form.
Conrm appointment:
To secure your RST appointment, we please request an deposit. This deposit, once paid, is cut from NAL remaining.
Appointment Conrmation:
Once the deposit is received, you will receive your appointment cone with any relevant details.
Cleaning Services:
On the scheduled day, our experienced team will immediately arrive to distribute the cleaning services mentioned in your booking.
Following communication:
After the cleanliness is completed, we give importance to your response. Expect an follow -up message or phone call to ensure your satisfaction with the services provided.
Final balance disposal:
The first paid deposit amount will be deducted from NAL balance. We provide transparent and direct billing.
Continuous communication:
In Sparklean, we believe in ongoing communication. Feel free to reach out for any questions, future booking, or additional services.
Our booking process is designed keeping in mind your convenience, ensuring an easy and satisfactory experience from ensuring to post-clinning follow-ups.
For optimal unity during our Sparklean cleaning sessions, we please request that you clean any toys or clothes before our arrival.
Additionally, we appreciate it if you can make a comfortable place for your pets to ensure your comfort while working. Compliance with these simple requests not only Bennett your family, but also helps our team to ensure that all your goods are safely placed during the cleaning process.
Your cooperation is given great importance because we try to make a safe and effective
Cleaning the environment for all involved.
No. Because we work on an 8 a.m. to 5 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive.
In a majority of these cases, our insured house cleaning professionals are provided with a spare key or garage code.
While we cannot guarantee the precise time of our arrival due to the dedicated attention each home deserves, we provide arrival windows for your convenience.
At Sparklean, our team's ETA, representing the estimated arrival time, is presented within a 1 to 1:30 time window. We utilize advanced "on-time arrival" software to log your preferences, ensuring that our services are as minimally disruptive as possible.
Your understanding of this approach is greatly appreciated as we strive to
balance precision with the thorough care your home deserves.
At Sparklean, we approach every home we clean with the highest level of respect. In the unlikely event that an item breaks during our routine service, rest assured that we will make every effort to repair or replace it.
Our team of residential housekeepers at Sparklean is fully insured, allowing for the ling of claims when necessary. Your satisfaction and the protection of your belongings are paramount to us, and we take every measure to uphold the trust you place in our cleaning services.
At Sparklean, our meticulous cleaning methods ensure a consistently exceptional clean for your home. During your initial consultation, we create a customized plan to meet your specic requests.
While perfection is our goal, if any oversight occurs, we back our work with the Sparklean Promise.
Contact us by the end of the next business day, and we'll perform a redo within 72 hours at no extra cost. Your satisfaction is our commitment.
In Sparklean, our professional cleaning services are carefully prepared to maintain your home comfort and hygiene. We tailor your services to align with your priorities, ensure that you only pay for services you really need and want. To maintain the highest quality of care for our home, we usually avoid it:
● Cleaning toys
● Cleaning inside your replacement
● Earnings
● Clean your iron
● Law washing
Cuisine washing We trust you to handle these organizational tasks, making sure your luggage is in the right place when we leave. However, if you want, we are happy to clean your cabinets, stoves and refrigerators at the request. In Sparklean, our goal is to provide personal and ecological cleaning services to suit your specific needs.
Absolutely. We are fully equipped with all the necessary cleaning materials, and we depart with them after completing the service. In Sparklean, we are proud to use top notch products and state -of -the -art vacuums to ensure that your house is clearly clean.
Should you have any specific priorities about the cleaning products we used, please feel free to inform us. We are dedicated to adjust your requests according to our capacity.
In Sparklean, we understand the unpredictableness of life. Therefore, we prefer to work with your schedule to ensure that our cleaning services are distributed for you at the most convenient time. If the cleaning needs to be canceled or re -determined, we recommend calling us about 48 hours before your next scheduled service.
We will make every effort to accommodate your scheduling requirements.
With our contract-free system, be sure that you will not be closed under a cleaning plan. The exemption we provided are one of the many allowances enjoying with Sparklean contributing to the satisfaction of our customers.
Your convenience and satisfaction are at the forefront of our services.
During the event that one of your regular cleaning falls on leave, we will reach you. Our team will also remind you of any additional cleaning services that we can provide you so that you can be ready for the upcoming holiday.
We will try our best to work with your schedule.
Payments for Sparklean services are due on the day of your scheduled service. Most of our valued customers nd it convenient to leave cash or a check on the kitchen counter, while credit card payments are also accepted. It's important to note that all our customers have a card on le.
In the event that we do not receive payment within 3 business days after the service, we will automatically charge the card on le.
This ensures a streamlined and ecient payment process, allowing us to continue providing you with exceptional cleaning services.
Absolutely! We highly recommend it. Your preferences serve as the foundation that guides us in elevating your cleaning experience, ensuring your home reaches the level of cleanliness that fully satises you.
To ensure your preferences are accurately documented in your cleaning plan, we suggest reaching out to us directly. Our welcoming oce staff is ready to assist and will gladly note your preferences in your le, saving you the need to repeat them every time we arrive for service at Sparklean.
We prioritize the consistency of service by ensuring that the same dedicated team is assigned to clean your home whenever possible. In the event of a team member's absence, we make every effort to nd a suitable replacement.
Rest assured, all our residential cleaners at Sparklean undergo comprehensive training to maintain the highest standards and ensure the quality of our work remains consistently excellent.
While tips are not obligatory, we do appreciate and accept them. Some of our clients choose to offer a small tip at the end of each service, while others opt for a more substantial tip at the close of the year.
Alternatively, you can share your feedback by leaving a review on our website or Google page.
Hearing that our work is valued is something we truly cherish.
Of course, we are proud to be a pet-friendly company. If your pet displays any form of aggression, we suggest to keep them out or in a gaped area to ensure the safety of our professional cleaner.
If you will not be home during our journey, please inform us the best way to handle cleaning around your pets. Your cooperation ensures a safe and comfortable environment for both our team and your beloved friends in Sparklean.
Yes, Sparklean offers flexible hourly cleaning services!
The minimum charge for the first 4 hours is $260, and any additional time beyond that is billed at our hourly rate.
This setup allows you to tailor the cleaning duration to perfectly fit your specific needs.
Communication between Sparklean and our customers is designed to be convenient and responsible.
Our OCE employee is available during regular commercial hours, 8 am to 6 pm, Monday to Friday from 8 am to 2 pm. You can reach us through various channels including phone calls, text messages, or email.
We try to provide quick reactions, and the messages are usually answered within a few minutes during our operating hours. Your questions, anxiety or scheduling requests are important to us, and we are here to ensure an easy and ecological communication experience.
